![]() I contacted Verizon and showed them both the WPS push button and PIN methods and how they would not connect and they have told me to contact HP again. I started with HP support for the wireless connection issue and they told me to contact Verizon. When I have tried updating drivers/re-installing software on my HP computer to assist with re-alignment and connecting, it does not successfully install and recognize the printer. To make matters worse, when I recently put in new ink the alignment got off and now everything is fuzzy when I print wired (but copies seem fine - weird). I have not been able to get the printer to connect wirelessly to my Verizon Fios on any device. Now that the computer is on it's way to retirement I would like to be able to use the printer wirelessly from my Samsung phone and tablet. Hello, I have an HP Photosmart C4780 that I have used with my HP computer in a wired fashion for years. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If you feel my post solved your issue, please click “ Accept as Solution”, it will help others find the solution. To know how to use HP Smart, refer to step 2 of this document. Note: If HP Utility is not available, download and install HP Utility from hereįor more info refer to step 3 of this document. On the Use menu, select the name of your printer, and then click Add.Ĭlick the name of your printer, and then click Options & Supplies.Ĭlick Utility, and then click Open Printer Utility. Once the printer is detected, Install the printer.Ĭlick the Apple menu, and then click System Preferences.ĭepending on your OS version, click Print & Scan or Printers & Scanners.Ĭlick the Plus sign, and then click Add Printer or Scanner.Ĭlick the name of your printer with USB under Kind. The printer should be under the USB 2.0 Bus. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. Under the Hardware heading on the left side of the System Information window, click USB.From the Apple menu, choose About This Mac.Make sure the USB cable is no longer than 3 meters and use of a USB hub is not recommended.Ĭheck if the printer is detected on your MAC.Connect a USB cable to the USB port on the rear of the printer and to the MAC.Use a USB cable to connect the printer to your MAC and then convert it to Wireless Click the “ Kudos/Thumbs Up" on the bottom right to say “Thanks” for you for the response. Install the printer driver via Apple software update.ġ.) Use the steps available here to update the software on Mac.Ģ.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.ģ.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.Ĥ.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.ĥ.) Click the plus sign, click Add Printer or Scanner, click the printer name.Ħ.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. ![]() ![]() HP Photosmart C4780 All-in-One Printer is not AirPrint compatible. Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid. If you were unable to press the WPS button within that timeframe, attempt these steps again. The printer stops searching for a WPS connection two minutes after the wireless button is pressed. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started. On the printer control panel, press the Wireless button > Restore Network Defaults and then select WPS > Push Button If the printer is in sleep mode, press the Cancel button on the control panel. If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app. ![]() Locate the WPS button on your router, but do not press it yet. Use WPS method to connect the printer to the wireless network HP Instant Welcome to the HP Support Community!Īre you trying to connect the printer wirelessly to your router and MAC?. ![]()
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